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Terms of Service - SimMain

TERMS OF SERVICE

Welcome to SIMMAIN!

These terms and conditions outline the rules and regulations for the use of the Provider's website, located at simmain.com. By accessing this website, we assume you accept these terms and conditions. Please do not continue to use SIMMAIN if you do not agree to comply with all the terms and conditions stated on this page.

Please read carefully the Terms and Conditions as well as the Privacy Policy (available at: https://simmain.com/pages/privacy) before accessing simmain.com, including content and services provided by simmain.com. In these Terms and Conditions, legally binding provisions have been established to govern access to and use of the service.

By registering on simmain.com to use the service in any way, you acknowledge that you have read and understood the Terms and Conditions and declare and warrant that you are a natural person who is capable and at least 18 years old. You also acknowledge that you have read and understood the Privacy Policy.

CONTENTS
1. DEFINITIONS
2. REGISTRATION
3. GENERAL TERMS OF SERVICE PROVISION
4. INFORMATION SERVICES
5. SCOPE OF SERVICES
6. SERVICE FEES AND PAYMENT PROCEDURES
7. REPORTS ON PROVIDED SERVICES
8. RIGHTS AND OBLIGATIONS OF THE PARTIES
9. INFORMATION CONFIDENTIALITY
10. OTHER PROVISIONS

The following terms apply to these Terms and Conditions: "Customer", "You" and "User" refer to you, the person who logs into this website and complies with the Provider's terms and conditions. "Provider", "Contractor", "We" refer to us. "Party", "Parties", or "Us", refer to both the Customer and us. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner for the express purpose of meeting the Customer's needs in respect of provision of the Provider's stated services, in accordance with and subject to the prevailing law of the United Arab Emirates.

1. DEFINITIONS

Administrator (Provider) - owns full ownership rights to the Website software and Website Database.
Database - the Provider's information database, posted on the Provider's Website and containing Information.
Access to Database - obtaining and using Information within a time period (Access period) from 1 second to 60 minutes. The duration of providing this service is determined depending on the criteria for selecting Information (country, Service, Provider) ordered by the Customer within specific time intervals.
Order (Activation) - an individual order for service provision, placed by the Customer through performing specific actions on the Website, expressed in the selection of specific Information in the Database.
Information - data (numbers and SMS, codes) regardless of display format and measured in units. One unit of Information corresponds to one Customer Information Order according to the criteria: country, Service and Provider.
Activation History - a list of all orders made and executed by the Customer in the Personal Account.
Customer - a Website user, a legal individual who purchases services from the Provider.
Contact Email (contact information) - a set of symbols identifying the Customer and serving for receiving and sending Emails.
Login - account name required for authorized login to the Website. Within the scope of this Website - the Customer's contact Email.
Personal Account, profile - a personalized personal workspace of the Customer on the Website.
Non-execution of Order - obtaining and using Information on a specific Order not comprehensively.
Order Cancellation - termination of Access to the Database. Until the moment of Order Execution, the Order can be cancelled by the Customer at any time during the provision of Access to the Database by clicking the "Cancel" button.
Reporting Period - the time interval from 00:00:00 (UTC+7:00) on the first day of each calendar month to 23:59:59 (UTC+7:00) on the last day of the same calendar month.
Provider/Service - an organization or individual providing Information to the Provider's Database under separate contracts.
Password - a conditional word or a set of arbitrary characters used to confirm the Customer's identity and their authority on the Website.
Order Execution - deducting from the virtual electronic account on the Website the service cost for a specific Customer Order and providing by the Provider the Database Access service for the specific specified Order comprehensively (obtaining and using Information).
Website - Internet website located at the domain https://simmain.com providing technical capability to provide services to Customers.
Service - a website or application.
Virtual Electronic Balance - balance on the Customer's Personal Account that allows tracking the amount transferred to the Provider's account for using services.

2. REGISTRATION

By registering on simmain.com to use the service in any way, you acknowledge that you have read and understood the Terms and Conditions and affirm and warrant that you are a natural person capable and over 18 years old.

The registration process is carried out by providing Customer data to the Website (Login, Password).

3. GENERAL TERMS OF SERVICE PROVISION

The Customer has the right to use the service in any country, provided that it does not violate the laws of that country. If the Customer intends to use the service in a territory where the use of the Website's services is not regulated by law or is prohibited, the Customer has no right to use the Website's services.

The Customer acknowledges that the use of the Website's services in the user's territory of residence is permitted by law.

The Contractor's obligations regarding service provision are subject to the Customer's obligations to comply with the general rules of the Website and payment for services. In case the Customer does not comply with these obligations, the Contractor may suspend or refuse to provide services in the relevant part based on the rights provided in these Terms and Conditions and according to the Website Rules.

The Contractor provides services based on the ability to provide that service, determined by, among other things, the Customer's compliance with the Website Rules. Non-compliance with the general rules of the Website may result in the inability to fulfill the Contractor's obligations regarding the provision of corresponding services.

Due to the nature of the services that the Contractor provides to meet the Customer's individual needs and other provisions in these Terms and Conditions, the Contractor is not obligated to provide services to every applicant and may refuse to provide services to the Customer. For example, in case the provision of services does not comply with the Website rules, objects, categories, etc.

The conditions for providing services, including content, scope and timing, are determined according to these Terms and Conditions and according to the Website Rules.

The services provided on the Website may be changed, supplemented, updated and therefore, their use is proposed in "as is" mode, that is, in the form and scope that the Contractor provides at the time the Customer applies for services on the Website.

The Contractor has the right to send related notifications, including notifications about changes in service provision terms and other informational notifications via Contact Email, based on contact data available in your profile.

You are obligated to comply with the requirements specified in these Terms and Conditions and all other Website rules when using the service.

The Parties recognize actions performed using Login and Password as actions performed by the Customer and having the effect of a simple electronic signature.

4. INFORMATION SERVICES

The Contractor is obligated to provide the Customer with Access rights to the Database, owned by the Contractor, by providing the opportunity to receive and use Information collected according to the following criteria: country, Service, Provider. The scope of the service provided is determined by the number of Orders executed by the Customer.

Within the scope of this section, the Contractor does not transfer to the Customer any exclusive rights to the software, Database and Information contained therein.

The Customer is obligated to respect the rights of the rights holder regarding the Website software and Database.

Access rights to the Database are provided to the Customer for personal use within the service provision period agreed by the Parties. The Customer has no right to transfer Access rights to the Database to third parties.

Legal use of the Database by the Customer is obtaining Access rights to the Database only through the registration mechanism on the Website.

The Customer's Information Order includes the following actions by the Customer:
- Authorized login to the Website;
- Directing the Order by selecting Information according to criteria: country, Service and Provider and clicking the "Register" button on the Website page;
- Transferring Information (number, SMS, code or number, SMS) from the Contractor to the Customer, using Information by the Customer and displaying Information in the Order window.

The Order is considered agreed by the Contractor in case of actual provision of the services specified therein. The Order is considered executed (completed), and services are provided after performing all specified actions.

The Customer may, at their discretion, perform Order Cancellation or Non-execution of Order. Consequences of Order Cancellation: the amount for the cancelled Order will be fully refunded to the Customer's Virtual Electronic Balance within 15 minutes after clicking the "Cancel" button.

Consequences of Order Non-execution: the amount for the non-executed Order will be fully refunded to the Customer's Virtual Electronic Balance within 20 minutes after the expiration of the Database Access period.

If the Customer does not use the Information in the executed Order, the Contractor will not perform a refund for this Order.

5. SCOPE OF SERVICES

The service is determined by the scope expressed in units of Information on executed Orders.

6. SERVICE PRICING AND PAYMENT PROCEDURES

The price of the Contractor's services is displayed on the Website interface in $ units. We are not a tax agent and therefore do not provide Customer financial information to any third parties. The cost amount of the Contractor's services for each Customer Order is determined depending on the Information criteria selected by the Customer (country, Service, Operator).

Payment for the Contractor's services is made by crediting the Virtual Electronic balance to the Customer's Personal Account. At the time of crediting the Virtual Electronic balance, the Contractor's services are considered paid for the amount credited to the Customer's Virtual Electronic Balance (prepayment). The Customer uses the Contractor's services when consuming balance on the Customer's Virtual Electronic Balance in the Personal Account. Balance consumption occurs when executing Orders on the Website at prices effective at the time of Order Execution.

The Contractor has the right to provide discounts for specific Orders, based on the Contractor's applicable marketing policy.

Crediting the Virtual Electronic Balance can be performed by bank transfer. Payment amounts will be recorded and calculated in $ on the Virtual Electronic Balance.

Each party, individually, pays bank fees and other costs related to transferring/receiving payments charged by the bank serving it. Banking costs charged by third parties for money transfers between banks are assigned to the Customer.

7. REPORTS ON PROVIDED SERVICES

The Contractor provides information about all services provided in the Order History in the Customer's Personal Account. Services are considered provided as specified in Section 4.

The Customer is obligated to familiarize themselves with information about all services provided in their Personal Account in the form of data about all Orders issued and executed for each Reporting Period.

If the Contractor does not receive reasoned written objections from the Customer about services provided within 5 calendar days from the end of the Reporting Period, the services for the Reporting Period specified in the Customer's Personal Account are considered properly provided by the Contractor and fully accepted by the Customer without any objections.

If the Customer expresses disagreement with the report on services provided within 5 calendar days, the customer must send the Contractor a written and reasoned objection on the Website. The Contractor considers objections submitted within 15 working days after receiving it, after which the Parties proceed to draft a report on services provided for a specific Reporting Period through email exchange until agreement is reached between the Parties.

The Parties absolutely agree that data on services provided indicated in the report on services provided is based on data on the Contractor's Website.

8. RIGHTS AND OBLIGATIONS OF THE PARTIES

The Contractor (Administrator) has the right to:
- independently determine Website rules;
- make modifications to the Website's regulatory documents;
- independently perform technical configuration and Website support;
- terminate or suspend the Terms and Conditions unilaterally in the following cases:
1. in case of reliable, verified information about the Customer's fraudulent activities and/or their participation in related fraudulent or illegal activities;
2. providing unreliable information related to debts.
- interact with the Customer on all questions related to Website use;
- receive payment for services provided, according to Section 6;
- for violation of Terms and Conditions by the Customer and also based on information received from third parties about violation of Terms and Conditions by the Customer, the Contractor has the right to suspend, restrict or terminate the Customer's access to all or any part of the Website at any time with or without prior notice, without liability for any damage that may be caused to the Customer by performing such action. The Contractor has the right to delete any Customer's profile and/or suspend, restrict or terminate any Customer's access to any part of the Website if the Contractor discovers that, in the customer's opinion, the Customer threatens the Website and/or other Customers. The Contractor is not responsible for temporary blocking or deletion of information, or deletion of personal pages (termination of registration) of any Customer performed according to Website rules.
- add any Customer's Email address identified during registration to their own mailing list.

The Contractor (Administrator) is obligated to:
- provide technical capability for Website operation to the Customer;
- The Contractor is not responsible for software errors of the Customer and/or third parties they hire in case of improper use of the service.

The Customer has the right to:
- receive all services according to the Terms and Conditions.

The Customer is obligated to:
- comply with the rights and obligations specified in these Terms and Conditions;
- pay for the Contractor's services in the manner and according to the Terms and Conditions;
- not use services provided by the Contractor for illegal purposes, as well as not perform actions harmful to the Contractor and/or third parties.

9. INFORMATION CONFIDENTIALITY

The Parties are obligated not to disclose information about the terms, as well as other information received by the Parties in the process of fulfilling their obligations, unless the Party is obligated to provide that information.

Collection and processing of Customer personal data is carried out according to the Website's Privacy Policy.

10. OTHER PROVISIONS

The Contractor has the right to modify and/or supplement the Terms and Conditions, as well as withdraw the Terms and Conditions at any time. The effective date of changes in the Terms and Conditions is the date of publication of the new version of the Terms and Conditions on the Website. You should familiarize yourself with the current version of the Terms and Conditions posted on the Website.

Providing services under these Terms and Conditions after changes in the Terms and Conditions take effect means that the Parties have agreed to implement appropriate modifications and/or additions to these Terms and Conditions. These modifications do not apply to services already ordered and prepaid by the Customer before the modifications in the Terms and Conditions take effect.

The Contractor has the right not to provide services according to the established procedure, including in case of a single violation of law by the Customer, terms or regulations of the Website, notifying the Customer via Contact Email address.

The Contractor has the right not to provide services at the Customer's request. If the Customer does not use the profile on the Website for 6 months from the date of last login to the account on the Website, the personal account/profile is considered terminated due to the Customer's decision after the expiration of the stated period.

These Terms and Conditions represent all agreed terms between the Parties related to its subject and replace all previous agreements, assurances and any other type of agreement between the Parties related to its subject, unless there is another explicit agreement of the Parties.